8 Comments
founding

Great! I can't wait to see everyone.

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founding

Thank you for this update! I got to meet the crew at the LA party when they were in town for signing year-one rewards goodies, and that gathering was such a great night. Hope we get to do it on this coast again someday!

Meanwhile, I sent an email a few days ago looking for assistance with my subscription status. I went to renew my Founders (Circle) membership and found my status in "my account" saying I'm on a "trial" status till Dec 15, with no option to make a renewal payment. Definitely want to renew my Circle membership for another year and not miss out on any of the content for founders/paid subscribers, but seems I'm going to need some info/help to do this. I don't see any help through Substack itself anymore except for pre-written FAQ articles that don't address anything like this.

Is it possible to get some help with this, please? Thank you!

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author

Please email support@3w3m.com for any questions about your subscription and they'll be happy to get you answers.

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founding

Thank you! I just sent an email.

I find that my emails go to people's spam pretty frequently, so if it doesn't show up in the inbox, please look for my email from studio ((at)) dm-gremlin.com, with subject line "Founder member "Circle" renewal and subscription status." I definitely want to find out what's going on and get renewed! Thank you very much once again.

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founding

i’m jealous

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founding

Sorry I’ll miss it. Have a great time!

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founding

Love the live meet ups, I can't make it to New York but I hope to do one next year!

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founding

Fantastic, I'm looking forward to seeing everyone there. Yay!

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