As you know, I had sent an email in with some feedback and I appreciate you touching on some of what I said in this update. To reiterate, I’m still looking forward to everything coming in the future, including the year 2 package!
Thanks for the update, and can't wait for the Maps rewards!
I wanted to double check one aspect on payments. I was charged for my year 3 subscription back in early June. I remember before year 2, it was mentioned no one would be charged for year 2 until year 1 rewards were delivered and year 2 officially started. Can you confirm i won't be charged for year 3 again? And will I be charged for year 4 after one year, or when 3W3M launches year 4?
You should not be charged again- we had a small number of subscribers get accidentally charged earlier this year. If you do for whatever reason get a duplicate charge just reach out to us at support@3w3m.com and we'll process a refund immediately. And as of now, your renewal would be next June (2025)- if that changes (in terms of extension) we'll post about it here!
I also remember mention that we shouldn't have to pay for year 3 subscription before year 2 rewards shipped. Yet, my account showed a date of June 12 or 15 or something, that was going to end my "trial period" that had been extended a few times before, while waiting for year 2 rewards. To make sure I stayed in good Founders standing, I paid my new year of subscription right before that date, which was still a couple of months before year 2 rewards are now shipping. So I'm hoping my year 3 payment will "take effect" still now or thereabouts, lasting till next year August or thereabouts, instead of my next payment due next June. Can you explain/confirm if that will be the case?
Thank you!!
Also - though I am no longer able to participate very much in the community as I did in the beginning, I remain very excited and thrilled about this project. That said, I don't think I've received notifications for updates for the ongoing comics like Academy and Vallars in a long while. Are updates still being sent for these? Where can I find them, given I use desktop computer and browser, not an app? Are they available for download? And will they be in print in some form at some point? I am hopeful that all of the amazing material and comics from 3W3M will be available in print at some point, regardless of whether distributed digitally first.
Thank you again for all of the brilliant work, and for the information.
If you were among those charged early, you'll still receive all of next year's rewards and content, yes! And now that we're through the extended period we'll be making announcements on comics here over the coming weeks. And print preview editions of both Academy and Vallars are in the rewards package that just shipped out.
I paid manually early because I don't keep a payment method on file, and the deadline shown for me was coming up, and I'd been told no further extensions were going to be put in place past the mid-June renewal date shown in my account. So as that date came up (June 12 or 15, I can't remember), I went ahead and made the payment myself, to make sure I wouldn't lose my Circle membership status.
So print "preview" editions...
Are all the chapters mentioned in the post available to read and download digitally at this time? And where? Or only some of them, with more to come? Will all of it be in print eventually?
Was charged for year 3 tonight. Thanks for delaying it so long. I haven’t received my year 2 package yet or seen a shipping yet. Hopefully this is the week!
Maps just arrived (my first physical product from 3W3M), and wow, this thing is nice. The textured cover and overall design are just really classy. I also avoided reading these stories digitally, so this will be fun to dig into.
Can't believe it's already been 3 years. Very excited for the new shipment to come in. Is there an estimate of when we should receive a shipping notification?
I agree. I don't think it was the right decision to charge us before we all received year 2 rewards. As much as I absolutely love being a Founder from day 1, I don't believe that should have happened. I've seen several comments about that, but no one from the team has responded yet...
Not a decision at all- A bug in the system meant a very small percentage of subscribers (something like 5 percent) were charged early. Those folks will still receive all the coming year's rewards and content. For everyone else, renewals are tied to everything shipping out (we can't guarantee everyone will have received their packages yet, that's location dependent and out of our hands).
Ultimately, the system we use isn't designed with a kind of rewards-based schedule but rather simple calendar dates, so this kind of thing sometimes happens, but we'll always work to make it right on our end. Appreciate the support!
I’ve contacted because having been charged in February I got charged a second time today. It’s not great to have to do the request a second time as there was already supposed to be an extension.
As you know, I had sent an email in with some feedback and I appreciate you touching on some of what I said in this update. To reiterate, I’m still looking forward to everything coming in the future, including the year 2 package!
Thanks for the update, and can't wait for the Maps rewards!
I wanted to double check one aspect on payments. I was charged for my year 3 subscription back in early June. I remember before year 2, it was mentioned no one would be charged for year 2 until year 1 rewards were delivered and year 2 officially started. Can you confirm i won't be charged for year 3 again? And will I be charged for year 4 after one year, or when 3W3M launches year 4?
You should not be charged again- we had a small number of subscribers get accidentally charged earlier this year. If you do for whatever reason get a duplicate charge just reach out to us at support@3w3m.com and we'll process a refund immediately. And as of now, your renewal would be next June (2025)- if that changes (in terms of extension) we'll post about it here!
This is a good topic -- I guess I should ask:
I also remember mention that we shouldn't have to pay for year 3 subscription before year 2 rewards shipped. Yet, my account showed a date of June 12 or 15 or something, that was going to end my "trial period" that had been extended a few times before, while waiting for year 2 rewards. To make sure I stayed in good Founders standing, I paid my new year of subscription right before that date, which was still a couple of months before year 2 rewards are now shipping. So I'm hoping my year 3 payment will "take effect" still now or thereabouts, lasting till next year August or thereabouts, instead of my next payment due next June. Can you explain/confirm if that will be the case?
Thank you!!
Also - though I am no longer able to participate very much in the community as I did in the beginning, I remain very excited and thrilled about this project. That said, I don't think I've received notifications for updates for the ongoing comics like Academy and Vallars in a long while. Are updates still being sent for these? Where can I find them, given I use desktop computer and browser, not an app? Are they available for download? And will they be in print in some form at some point? I am hopeful that all of the amazing material and comics from 3W3M will be available in print at some point, regardless of whether distributed digitally first.
Thank you again for all of the brilliant work, and for the information.
--wynnesome (year one founder!)
If you were among those charged early, you'll still receive all of next year's rewards and content, yes! And now that we're through the extended period we'll be making announcements on comics here over the coming weeks. And print preview editions of both Academy and Vallars are in the rewards package that just shipped out.
I paid manually early because I don't keep a payment method on file, and the deadline shown for me was coming up, and I'd been told no further extensions were going to be put in place past the mid-June renewal date shown in my account. So as that date came up (June 12 or 15, I can't remember), I went ahead and made the payment myself, to make sure I wouldn't lose my Circle membership status.
So print "preview" editions...
Are all the chapters mentioned in the post available to read and download digitally at this time? And where? Or only some of them, with more to come? Will all of it be in print eventually?
Thank you for the updates!
Hey,
Just got a charge for this again. I'll email the support the support email.
Beyond excited for the future! You all have been knocking it out of the park, and the effort and passion is incredibly evident.
Congrats! Looking forward to seeing what's next!
HAPPY BURFDAY 3W/3M!!!!!
Was charged for year 3 tonight. Thanks for delaying it so long. I haven’t received my year 2 package yet or seen a shipping yet. Hopefully this is the week!
We estimate most folks will be getting theirs this week!
Maps just arrived (my first physical product from 3W3M), and wow, this thing is nice. The textured cover and overall design are just really classy. I also avoided reading these stories digitally, so this will be fun to dig into.
Can't believe it's already been 3 years. Very excited for the new shipment to come in. Is there an estimate of when we should receive a shipping notification?
Excited for everything to come. I was billed for Year 3 months ago. Was that supposed to happen?
I agree. I don't think it was the right decision to charge us before we all received year 2 rewards. As much as I absolutely love being a Founder from day 1, I don't believe that should have happened. I've seen several comments about that, but no one from the team has responded yet...
Not a decision at all- A bug in the system meant a very small percentage of subscribers (something like 5 percent) were charged early. Those folks will still receive all the coming year's rewards and content. For everyone else, renewals are tied to everything shipping out (we can't guarantee everyone will have received their packages yet, that's location dependent and out of our hands).
Ultimately, the system we use isn't designed with a kind of rewards-based schedule but rather simple calendar dates, so this kind of thing sometimes happens, but we'll always work to make it right on our end. Appreciate the support!
Genius. ❤️🔥 3 Up 3 Down! Bang!
I’ve contacted because having been charged in February I got charged a second time today. It’s not great to have to do the request a second time as there was already supposed to be an extension.
Hi there- just reach out to support@3w3m.com and we'll get you a refund issued immediately. Apologies again!
I embarrassed to say I fell behind in my readings this year. Is Jonathan Hickman still writing stories?
Of course! He even provided art for one of the [MAPS] stories, SEED.